Privacy Policy

At Expa (also referred to as "Expa", "we", "us" or "our"), we are committed to protecting the privacy and security of personal information. This Privacy Policy explains how we collect, use, disclose and safeguard the personal information of users of our website www.expahealth.com ("Site"), mobile application ("App"), and associated services (collectively, the "Services").

By using our Site, App or Services, you agree to the collection, use and disclosure of your personal information as described in this Privacy Policy. If you do not agree, please discontinue use of our Services.

Information We Collect

We collect personal information from you directly, automatically when you interact with our Services, and from third-party sources including government entities and public records databases.

Information Provided Directly

• Registration data like name, email, phone number, age, username, password when creating an account
• Profile data like resume, work experience, licenses, certifications for clinicians
• Contact details and communications when you contact us for support
• Payment information for purchases or premium services
• Content you post on community forums or submit for courses

Automatically Collected Data

• Usage data like browser type, IP address, pages visited, time spent
• Location data from your mobile device
• Cookie data and online identifiers

Data From Third Parties

• Public records data about clinician licenses and certifications from government entities
• Data from references or employers identified by clinicians
• Social media profile data if you login via a social account

How We Use Information

We use the information we collect for the following purposes:

• Providing our Services and facilitating matching of clinicians with employers
• Processing transactions and customer support
• Personalizing content and experiences
• Marketing and advertising our offerings
• Research, product development and improvement
• Legal compliance and protecting rights and safety
• As otherwise disclosed at the time of collection

We may anonymize or aggregate data, which we may use and share for any purpose.

Sharing and Disclosure

We are committed to protecting your privacy and personal information. We share personal information in the following limited circumstances:

• With service providers that assist in operating our Services
• In corporate transactions like mergers or acquisitions
• To comply with legal requirements and protect rights and safety
• With consent or as otherwise disclosed at the time of collection

We do not share our users' names, email addresses, or mobile numbers with third parties, including employers on our platform or recruiters we're working with, unless the user explicitly consents to such sharing.

We do not sell personal information. We may share anonymized or a ggregated data that cannot be used to identify individual users.

Your Choices and Rights

You can update your account details by logging in. Under the California Consumer Privacy Act (CCPA), California residents have the right to:

• Opt-out of sales of their personal information by us
• Request access to the personal information we have collected about them
• Request deletion of their personal information, subject to exceptions
• Not be discriminated against for exercising these rights

California residents may submit requests related to their CCPA rights by emailing [email protected]. We will verify requests before processing

Most browsers provide options to restrict tracking technologies like cookies. Note this may impact some functionality.

You may unsubscribe from marketing emails using the link provided.

Data Retention and Security

We retain personal information for as long as necessary for our business purposes, subject to legal requirements. We use technical, administrative and physical security measures to protect the information we collect.

Third-Party Sites and Services

Our Services may link to third-party websites and services that have their own policies. We are not responsible for their privacy practices.

Children's Privacy

Our Services are not directed at children under 13 and we do not knowingly collect personal information from children under 13.

Updates

We may update this Policy from time to time by posting the revised version on our Site. Your continued use constitutes acceptance of the updated Policy.

Contact Us

If you have any questions or concerns about this Policy or our data practices, please contact us at [email protected].